Your local computer sales and service supplier serving Hampton Roads for 28 Years.
From Virus removal to Corporate networking, we have the expertise to answer your questions and provide you with the quality of service that you deserve. Visit our retail store for repairs and sales and call us for quotes or an on-site repair or business analysis. Specializing in 24 hour turn-a-round when requested we can expedite your repair request. We have the most capable laptop repair technician in the region and even repair MacBook Pro and I-Mac computers.
Keywords: Computer repair, refurbished computers, laptop repair, new desktops
Interview Q&A
How long have you been in business?
Since 1987
What is your primary product or service?
In store and on-site repair of computers and laptops. Virus removal, router and printer support, data recovery and restoration. Sales of new and used laptops and desktops. Our store stocks hundreds of parts and cables. We repair Mac laptops and desktops.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Was recruited in 1986 to begin selling service contracts for the original DOS 2.1 PC units and then moved up to computer and networking sales and installations for another company in 1987. Was increasingly busy with computer questions and opportunities and eventually started Providence Computers (named after God) at the end of the year and worked on some initial clients including my professors at Regent University (CBN). Graduated with a Masters of Divinity from Regent in 1990 and decided to stay in the computer industry and do some missions work on the side. Have been developing a loyal client base and performing a multiplicity of computer services ever since.
How do you differentiate yourself from other businesses in your category and area?
We have a friendly computer store open lots of hours per week and aways try to be there to answer your computer questions and issues personally.
How many locations do you have and do you have plans to expand?
One location at the moment.
Provide detailed directions to your location
We are on Kempsville Road in Chesapeake in the Greentree Marketplace shops behind WAWA and next to the Walmart Marketplace store.
What type of payments do you accept?
Checks and Cash, VISA, Master Card, American Express, Discover.
Which areas do you service?
All of Hampton Roads but mostly the south side.
Who owns your company or runs daily operations?
Mike Karslake
What are your hours of operation?
9AM to 7PM Monday-Saturday and closed on Sunday.
What is the best compliment anyone can give you?
Continue to shop here and refer you friends!
What is your favorite quote or Bible verse?
Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not unto your own understanding, In all your ways acknowledge him and he will direct your path" KJV
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